State Authorization and Consumer Complaints
Student Consumer Information
Georgia State University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate, baccalaureate, masters, specialist, and doctoral degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the University’s accreditation status may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org).
Complete and send two print copies of the Commission’s Complaint Form to the President, Southern Association of Colleges and Schools Commission on Colleges, 1866 Southern Lane, Decatur, GA 30033-4097. (To access the Commission’s complaint policy, procedures, and the Complaint Form, please see Complaint Procedures Against the Commission or Its Accredited Institutions.)
Please review the Complaint Procedures Against the Commission or Its Accredited Institutions for guidance about filing a complaint.
Filing An Internal Grievance
Pursuant to the United States Department of Education’s Program Integrity Rule, each institution of higher education is required to provide all prospective and current students with the contact information of the state agency or agencies that handle complaints against postsecondary education institutions offering distance learning within that state.
Students wishing to file a complaint, whether academic or non-academic, are encouraged to utilize Georgia State University’s internal complaint or review policies and procedures prior to filing with a state agency. The University will take appropriate action to seek resolution when a student complaint is brought to our attention. Please see the Student Code of Conduct and Policies and Procedures for Filing a Student Complaint for further information on this process.
Student Financial Services
Federal regulations require that institutions provide specific consumer information about the University and about financial aid to enrolled and prospective students. The following link includes more websites or web addresses for the information required to be disclosed: